Dumani Ndebele, Regional FBO Director, ExecuJet Middle East, spoke to EVA about the opening of a new era in the company’s tenure.
After more than 20 years of operations in the Middle East, ExecuJet embarked upon an ambitious upgrade of its Dubai International Airport (DXB) FBO, in addition to building a new facility at Al Maktoum International Airport (DWC). Dumani Ndebele, Regional FBO Director, ExecuJet Middle East, spoke to EVA about the opening of a new era in the company’s tenure.
The DXB FBO was already an impressive facility. Why did ExecuJet decide to upgrade it and what has changed?
We’ve always been proud of our offering, while continually looking at ways we could make it even better. The facility’s homely, comforting feel has been enhanced with modern decor and neutral colours. We also offer a wider range of lounges to accommodate groups, large or small, or individuals, alongside a buzzing crew lounge, and we’ve introduced rain showers. We know client comfort is paramount, so we never rest on our laurels. We’re always looking to ensure we create the right ambiance for relaxation and offer the best possible experience.
The FBO at DWC is brand new. What opportunities does building a new FBO allow you to realise, compared to refurbishing an existing facility? What will be the outstanding features at DWC?
Because we were starting from scratch at DWC, we had the opportunity to set a new standard not only for the region but globally. We drew on our decades of experience serving private fliers to create an FBO of the future. The additional freedom means we’ll be able to accommodate almost any requirement, whether it’s getting in and out of the airport in record time or choosing to enjoy its seven-star hospitality.
For example, rather than sit in their aircraft waiting, clients who are just stopping for fuel will be able to come into the FBO for an hour-long massage in the spa, relax in our cocktail lounge or visit the cigar lounge. For those who wish to stretch out and relax, we’ll have a luxury apartment, as well as three en suite bedrooms, a jacuzzi, a steam room, gym, and games room. Meanwhile, transatlantic travellers and those coming from the Far East will have the option to freshen up and rest in the FBO rather than rushing to their hotel or meeting.
There will also be an outstanding food and beverage offering, overseen by our resident chef, and an engaging children’s play area. We really are looking to cater to every possible desire. The DWC facility will be operational in Q3 2023.